Patient Access Team Lead

MedStar Health; Rosedale (MD); On-site; USD 28,000 - 50,000; Full time

Job summary

MedStar Health is seeking a Patient Access Associate in Maryland to assist in supervising admitting and registration staff and to provide leadership for related activities in the assigned area. This role includes performing all functions of the patient registrar and ensuring compliance with policies, procedures, and safety standards.

The position requires a high school diploma or GED, knowledge of medical terminology, and related healthcare and patient registration experience.

Qualifications

• Knowledge of medical terminology required.
• Experience with computer software commonly used in healthcare settings.
• Strong verbal and written communication skills.

Responsibilities

• Contributes to department goals and adheres to policies and safety standards.
• Assists in training and evaluating department staff, provides feedback and communicates developments.
• Monitors registration practices and helps correct unsatisfactory processes.
• Reports faulty equipment and follows up on repairs.
• Performs all functions of Patient Access Associate as needed.
• Stocks and manages department supplies.
• Participates in multi-disciplinary quality and service improvement teams.

Skills

Medical terminology knowledge

Computer software proficiency

Verbal and written communication

Office equipment operation

Education

High School Diploma or GED

Tools

EMR/EHR systems

Job description

MedStar Health is seeking a Patient Access Associate in Maryland to assist in supervising admitting and registration staff and to provide leadership for related activities in the assigned area. This role includes performing all functions of the patient registrar and ensuring compliance with policies, procedures, and safety standards.

The position requires a high school diploma or GED, knowledge of medical terminology, and related healthcare and patient registration experience.