Patient Access & Switchboard Coordinator

Iroquois-Memorial-Hospital; Watseka (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401K

Paid Time Off

Medical Insurance

Life Insurance

Job summary

Iroquois Memorial Hospital in Watseka, IL seeks a Central Registration/Switchboard Coordinator to oversee daily switchboard and registration operations. The role includes supervising staff, coordinating scheduling, and ensuring accurate patient processing and confidentiality.

The position requires a high school diploma or equivalent with at least one year of clerical/public-facing experience, and involves training staff, managing logs, and collaborating with multiple hospital departments to

Qualifications

• High school diploma or equivalent preferred.
• One year of office/clerical support or experience working with the public.

Responsibilities

• Manage staff assigned to the switchboard and registration functions.
• Schedule switchboard operators and approve timecards.
• Coordinate daily registration and ED-related workflow with other departments.
• Train new staff and ensure adherence to hospital policies.
• Maintain logs and documentation for department operations.
• Handle incoming calls and provide patient information with confidentiality.

Skills

Customer service

Communication

Team coordination

Time management

Education

High school diploma or equivalent

Tools

ADP

Job description

Iroquois Memorial Hospital in Watseka, IL seeks a Central Registration/Switchboard Coordinator to oversee daily switchboard and registration operations. The role includes supervising staff, coordinating scheduling, and ensuring accurate patient processing and confidentiality.

The position requires a high school diploma or equivalent with at least one year of clerical/public-facing experience, and involves training staff, managing logs, and collaborating with multiple hospital departments to