Patient Access & Communications Specialist

Highland District Hospital; Hillsboro (OH); Vor Ort; USD 27.000 - 38.000; Vollzeit

Zusammenfassung

Highland District Hospital is seeking a courteous Registration/Switchboard Associate to interview patients, collect accurate data, obtain signatures, and guide guests through admission processes with professionalism. You will operate a multi-line switchboard, page on intercom and radio, and help ensure privacy and compliance with hospital policies.

The role requires strong communication with patients, coworkers, physicians, and the community, plus careful record-keeping and the ability to work

Qualifikationen

• Interacting with patients and guests professionally.
• Collecting accurate personal and insurance information.
• Obtaining signatures on forms and advance directives.
• Following hospital policies and safeguarding patient privacy.

Aufgaben

• Interview patients or representatives to collect data.
• Operate multi-line switchboard and paging systems.
• Maintain privacy and confidentiality of all patients.
• Assist with pre-admissions, outpatient, and switchboard duties as needed.
• Greet and assist visitors and handle written communications.

Kenntnisse

Interpersonal skills

Communication skills

Organizational skills

Verbal communication

Written Instructions

Independence

Analytical skills

Ausbildung

High school diploma or equivalent

Tools

Intercom system

Paging system

Jobbeschreibung

Highland District Hospital is seeking a courteous Registration/Switchboard Associate to interview patients, collect accurate data, obtain signatures, and guide guests through admission processes with professionalism. You will operate a multi-line switchboard, page on intercom and radio, and help ensure privacy and compliance with hospital policies.

The role requires strong communication with patients, coworkers, physicians, and the community, plus careful record-keeping and the ability to work