Patient Registration & Switchboard Specialist

Highland District Hospital; Hillsboro (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

Highland District Hospital in Hillsboro, OH is seeking a Patient Reg Associate/Switchboard (full-time). You will interview patients, collect data for admission, and operate the hospital switchboard and paging systems.

The role emphasizes accuracy, courtesy, and efficient handling of calls and pages in a fast-paced hospital setting. The position requires maintaining patient privacy, cross-training across pre-admissions, outpatients, and switchboard functions, and delivering professional service

Qualifications

• Must be 18 years or older with a high school diploma or equivalent.
• Excellent interpersonal and verbal communication skills.
• Ability to operate a multi-line switchboard and paging systems.

Responsibilities

• Interview patients or representatives to gather complete registration data.
• Obtain or witness signatures on admission documents and directives.
• Maintain privacy and confidentiality of all patients.
• Operate multi-line switchboard, handle paging and radio communications.
• Monitor hospital alarms and respond per policy.
• Assist cross-training across admissions, outpatients, and switchboard.
• Greet patients with a positive, professional demeanor.

Skills

Interpersonal skills

Analytical skills

Verbal communication

Instruction following

Independent work

Education

High School Diploma or GED

Tools

Multi-line switchboard

Paging systems

Intercom/radio systems

Job description

Highland District Hospital in Hillsboro, OH is seeking a Patient Reg Associate/Switchboard (full-time). You will interview patients, collect data for admission, and operate the hospital switchboard and paging systems.

The role emphasizes accuracy, courtesy, and efficient handling of calls and pages in a fast-paced hospital setting. The position requires maintaining patient privacy, cross-training across pre-admissions, outpatients, and switchboard functions, and delivering professional service