Patient Admissions & Registration Pro

Highland District Hospital; Hillsboro (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Highland District Hospital in Ohio is seeking a Registration/Switchboard Associate to interview patients, collect accurate admission data, and ensure courteous service throughout the registration process.

You will operate a multi-line switchboard, page and communicate via intercom and radio, and help maintain privacy and compliance with hospital policies.

The role requires HS diploma or current enrollment, strong communication, and the ability to handle stressful situations with professionalism.

Qualifications

• Excellent interpersonal skills and patient-facing demeanor.
• Strong verbal and written communication.
• Ability to verify patient information accurately.
• Confidentiality and privacy awareness.
• Willingness to learn switchboard and registration processes.

Responsibilities

• Interview patients and gather complete data for admission.
• Operate multi-line switchboard and paging systems efficiently.
• Obtain signatures and witness required forms.
• Maintain privacy and confidentiality of patient information.
• Cross-train in pre-admissions and outpatient registration duties.
• Greet patients warmly and assist with hospital policies and services.
• Support daily registration tasks.

Skills

Interpersonal skills

Analytical skills

Verbal communication

Follow instructions

Independence

Organization

Education

High school diploma or currently enrolled in HS

Job description

Highland District Hospital in Ohio is seeking a Registration/Switchboard Associate to interview patients, collect accurate admission data, and ensure courteous service throughout the registration process.

You will operate a multi-line switchboard, page and communicate via intercom and radio, and help maintain privacy and compliance with hospital policies.

The role requires HS diploma or current enrollment, strong communication, and the ability to handle stressful situations with professionalism.