Healthcare Operations Lead - Process & People

Mercy; Springfield (MO); On-site; USD 55,000 - 85,000; Full time

Job summary

Mercy is seeking a skilled supervisor to support day-to-day operations in our Springfield, MO department. You will coordinate staff, drive process improvements, and help ensure continuity across teams.

The ideal candidate has at least five years of relevant experience, a high school diploma (Bachelor's preferred), and strong problem-solving, communication, and supervisory abilities in a healthcare environment. Mercy offers comprehensive benefits and growth opportunities.

Qualifications

• Minimum of five years relevant experience required.
• Supervisory experience preferred.
• Experience with software and systems used in the department preferred.

Responsibilities

• Assists department managers with day-to-day operations.
• Coordinates and supervises coworkers and activities.
• Assists managers with departmental process improvements.
• Effectively coordinates changes across departments.
• Works closely with Managers to ensure management continuity and consistency.

Skills

Supervisory skills

Problem-solving

Effective communication

Leadership

Education

High school diploma or equivalent

Bachelor's degree in business or related field preferred

Tools

Department software/systems

Job description

Mercy is seeking a skilled supervisor to support day-to-day operations in our Springfield, MO department. You will coordinate staff, drive process improvements, and help ensure continuity across teams.

The ideal candidate has at least five years of relevant experience, a high school diploma (Bachelor's preferred), and strong problem-solving, communication, and supervisory abilities in a healthcare environment. Mercy offers comprehensive benefits and growth opportunities.