Patient Access Supervisor: Lead, Improve Access & Compliance

Veterans in Healthcare; State College (Centre County); On-site; USD 65,000 - 90,000; Full time

Job summary

Mount Nittany Health in State College, PA, is seeking a Patient Access Supervisor to provide direct oversight of Patient Access operations in a fast-paced setting. The role focuses on delivering a patient-centered experience while supporting revenue cycle goals and compliance standards.

The supervisor will schedule staff, provide coaching, and ensure adherence to policies. Experience with Epic, MS Word/Excel/PowerPoint is preferred, with a strong emphasis on process improvement and staff

Qualifications

• Requires 3 years in health care/patient access with 1 year in management.
• Knowledge of patient access processes.
• Epic System experience preferred.

Responsibilities

• Oversee daily Patient Access operations to ensure accuracy and timeliness.
• Monitor KPIs and partner with QA/training to drive improvements.
• Supervise and coach staff; manage recruitment and scheduling.

Skills

Patient Access

Staff Leadership

KPI Monitoring

Regulatory Compliance

Epic Experience

Education

High School Diploma

Associate degree preferred

Equivalent education/experience

Tools

Microsoft Word

Excel

PowerPoint

Job description

Mount Nittany Health in State College, PA, is seeking a Patient Access Supervisor to provide direct oversight of Patient Access operations in a fast-paced setting. The role focuses on delivering a patient-centered experience while supporting revenue cycle goals and compliance standards.

The supervisor will schedule staff, provide coaching, and ensure adherence to policies. Experience with Epic, MS Word/Excel/PowerPoint is preferred, with a strong emphasis on process improvement and staff