Patient Access Supervisor: Lead Operations & Team

WellSpan Health; Ephrata (Lancaster County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive health benefits

Flexible spending and health savings

Retirement savings plan

Paid time off (PTO)

Short-term disability

Education assistance

Financial education and support, Daily

Wellness and Wellbeing programs

Caregiver support via Wellthy

Childcare referral service via Wellthy

Job summary

WellSpan Health in Lancaster County is seeking a Patient Access Supervisor to oversee the day-to-day operations of the Patient Access department, ensuring efficient workflows and supervising the assigned staff in line with organizational policy.

The role requires strong communication and supervisory skills; a high school diploma and two years of supervisory experience are required. This full-time day shift position includes comprehensive benefits and opportunities for professional growth.

Qualifications

• Requires excellent communication, interpersonal, supervisory and computer skills.

Responsibilities

• Oversees day-to-day operations of the Patient Access department.
• Monitors department workflows and staff activity.
• Ensures accurate financial and demographic information is captured and entered correctly.
• Coordinates arrival, registration, and pre-service responsibilities with staff and third-party payers.
• Develops and maintains department policies and supports process improvements and quality assessments.
• Promotes staff engagement and recognizes achievements.
• Oversees reporting and resolves errors.
• Plans and supervises projects.

Skills

Excellent communication

Interpersonal skills

Supervisory skills

Computer skills

Education

High School Diploma or GED

Job description

WellSpan Health in Lancaster County is seeking a Patient Access Supervisor to oversee the day-to-day operations of the Patient Access department, ensuring efficient workflows and supervising the assigned staff in line with organizational policy.

The role requires strong communication and supervisory skills; a high school diploma and two years of supervisory experience are required. This full-time day shift position includes comprehensive benefits and opportunities for professional growth.