Patient Access Supervisor: Lead Front-End Revenue Cycle

ensemblehp; Topeka (KS); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Healthcare

Time off

Retirement

Well-being programs

Professional certification

Tuition reimbursement

Job summary

Ensemble is seeking a Patient Access and Pre-Access Supervisor to oversee daily operations, ensuring efficient workflows and achievement of revenue cycle goals. You will manage scheduling, monitor KPIs, coach staff, and partner with clients to optimize front-end processes.

This role emphasizes onboarding and continuous staff development, with a focus on improving patient satisfaction and operational efficiency within a United States-based team.

Qualifications

• Experience supervising patient access teams.
• Knowledge of revenue cycle metrics and KPIs.
• Ability to coach staff and handle complex issues.
• Strong regulatory and compliance knowledge.

Responsibilities

• Oversee daily patient access/pre-access operations.
• Monitor scheduling and performance KPIs.
• Provide onboarding and training for staff.
• Collaborate with clients to optimize front-end processes.

Skills

Staff supervision

KPIs monitoring

Patient access experience

Coaching & mentoring

Education

Bachelor''s degree in Healthcare Administration

Tools

EPIC

Access software

Job description

Ensemble is seeking a Patient Access and Pre-Access Supervisor to oversee daily operations, ensuring efficient workflows and achievement of revenue cycle goals. You will manage scheduling, monitor KPIs, coach staff, and partner with clients to optimize front-end processes.

This role emphasizes onboarding and continuous staff development, with a focus on improving patient satisfaction and operational efficiency within a United States-based team.