Patient Access Leader — Front-End Excellence

Ensemble Health Partners; United States; On-site; USD 90,000 - 115,000; Full time

Job summary

Ensemble Health Partners in the United States is seeking a Patient Access and Pre-Access Supervisor to oversee daily operations of the patient access/pre-access team, ensuring efficient workflows and alignment with revenue cycle goals.

You will manage scheduling, monitor KPIs, coach staff, resolve complex issues, and partner with clients to optimize front-end processes, while leading onboarding and ongoing staff development.

Responsibilities

• Oversee daily operations of the patient access/pre-access team, ensuring efficient workflows and adherence to revenue cycle goals.
• Manage scheduling, monitor KPIs, and ensure compliance with regulatory and organizational standards.
• Provide coaching and performance feedback, resolve complex patient and operational issues, and partner with clients to optimize front-end processes.
• Oversee onboarding, training, and continuous development of staff, while driving initiatives that improve patient satisfaction and operational efficiency.

Job description

Ensemble Health Partners in the United States is seeking a Patient Access and Pre-Access Supervisor to oversee daily operations of the patient access/pre-access team, ensuring efficient workflows and alignment with revenue cycle goals.

You will manage scheduling, monitor KPIs, coach staff, resolve complex issues, and partner with clients to optimize front-end processes, while leading onboarding and ongoing staff development.