Patient Access & Pre-Access Operations Lead

Ensemble Health Partners; Massachusetts; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners in the United States seeks a Patient Access and Pre-Access Supervisor to manage daily operations, optimize front-end workflows, and ensure revenue cycle goals are met. You will coach staff, monitor KPIs, and collaborate with clients to improve patient intake and scheduling.

Responsibilities include onboarding and training, developing processes, conducting audits, and ensuring exceptional service to internal and external customers.

Qualifications

• 2-year/associate or 4-year bachelor’s degree in a related field.
• 1–3 years of supervisory healthcare experience.
• Strong analytical ability and proficiency with Microsoft Office.

Responsibilities

• Oversee patient access and pre-access teams daily operations.
• Monitor KPIs, scheduling, and staffing.
• Provide coaching and performance feedback.
• Collaborate with clients to optimize front-end processes.
• Develop and implement department processes and training.

Skills

Supervisory

AI in workflows

MS Office

Registration/Billing

Communication

Education

2-year/Associate or 4-year degree

Job description

Ensemble Health Partners in the United States seeks a Patient Access and Pre-Access Supervisor to manage daily operations, optimize front-end workflows, and ensure revenue cycle goals are met. You will coach staff, monitor KPIs, and collaborate with clients to improve patient intake and scheduling.

Responsibilities include onboarding and training, developing processes, conducting audits, and ensuring exceptional service to internal and external customers.