Patient Access Supervisor — Front Office & Scheduling

denverhealth; Denver (CO); On-site; USD 28,000 - 39,000; Full time

Job summary

Denver Health is seeking an organized Patient Access Lead to coordinate clerical operations in a busy clinic. The role covers outpatient registration, patient scheduling, and template maintenance.

You will monitor daily workflows, support staff, and ensure smooth patient flow across front-end processes. The position requires 1–3 years of clerical experience, strong communication skills, and proficiency with Microsoft Windows.

Qualifications

• 1-3 years of clerical experience. Required
• Proficient in Microsoft Windows usage.
• No High School Diploma or GED is required per job posting.
• Bi-lingual skills preferred.

Responsibilities

• Coordinates front office clinic operations to insure efficient patient flow.
• Registers and schedules patients; monitors clinic queues and templates.
• Conducts QA audits and quality assurance activities to meet revenue cycle goals.
• Handles cash deposits, refunds and daily deposits; trains clerical staff.
• Delegates assignments and monitors staff workload; supports PTO/Sick-Calls coverage.
• Attends front end operations and leadership meetings; communicates outcomes to clerical team.

Skills

Interpersonal communication

Telephone skills

Analytical thinking

Problem solving

Diversity awareness

Bi-lingual preferred

Education

No High School Diploma or GED

Tools

Microsoft Windows

Job description

Denver Health is seeking an organized Patient Access Lead to coordinate clerical operations in a busy clinic. The role covers outpatient registration, patient scheduling, and template maintenance.

You will monitor daily workflows, support staff, and ensure smooth patient flow across front-end processes. The position requires 1–3 years of clerical experience, strong communication skills, and proficiency with Microsoft Windows.