Patient Access Supervisor - Front Office & HR Lead

University of California - Irvine Health; Orange (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Sick leave

Vacation time

Retirement savings plans

Discounts and perks

Job summary

University of California, Irvine Health seeks an experienced administrator to lead the clinic’s registration and front desk operations. You will hire, train and supervise front office staff, coordinate payroll and scheduling, and ensure compliance with policies.

The role requires excellent English communication, patient registration experience, and the ability to work across departments. Travel to off-site clinics may be required; strong Microsoft Word/Excel skills are essential.

Qualifications

• Minimum one year experience registering patients in a hospital or clinic
• Excellent written and verbal communication skills in English
• Demonstrated leadership to supervise and motivate staff
• Ability to travel to off-site clinics
• Ability to interpret health plan benefit packages and make determinations
• Thorough working knowledge of Microsoft Word, Excel and database applications

Responsibilities

• Administer, develop and staff the clinic’s registration/reception.
• Interview, hire, and terminate staff in alignment with policies.
• Provide training, orientation and in-services for front office staff.
• Monitor and direct productivity and other statistics.
• Coordinate payroll, scheduling and quality assurance for staff.
• Oversee authorization and surgery scheduling as needed

Skills

Customer service

Leadership

Multitasking

Communication

Problem solving

Tools

Word

Excel

Database apps

Job description

University of California, Irvine Health seeks an experienced administrator to lead the clinic’s registration and front desk operations. You will hire, train and supervise front office staff, coordinate payroll and scheduling, and ensure compliance with policies.

The role requires excellent English communication, patient registration experience, and the ability to work across departments. Travel to off-site clinics may be required; strong Microsoft Word/Excel skills are essential.