Ambulatory Patient Access Coordinator

University of California, Irvine; Orange (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

University of California, Irvine (UCI Health) seeks a front-line administrative assistant to greet patients in ambulatory clinics and manage registration tasks. You will enter patient data, verify insurance coverage, and handle appointment scheduling, confirmations, and cancellations with a focus on accuracy and patient service.

The role requires strong communication skills, the ability to work weekends/holidays, and proficiency with standard office equipment and data entry.

Qualifications

• Must have customer service skills appropriate to the job.
• Demonstrated experience using office equipment such as a printer, copier, fax, scanner.
• Demonstrated experience using a multi-line telephone system.
• Demonstrated experience using a computer, including data entry and retrieval.
• Demonstrated effective written and verbal communication skills.
• Ability to work variable shifts including evenings, nights, weekends, and holidays.
• Ability to read, write and speak English fluently.

Responsibilities

• Serve as the first point of contact for patients in the ambulatory clinics.
• Enter patient data into the registration system and verify insurance and/or third party coverage.
• Schedule, confirm, and cancel patient appointments.

Skills

Customer service

Data entry

Communication skills

Office equipment handling

Shift flexibility

Job description

University of California, Irvine (UCI Health) seeks a front-line administrative assistant to greet patients in ambulatory clinics and manage registration tasks. You will enter patient data, verify insurance coverage, and handle appointment scheduling, confirmations, and cancellations with a focus on accuracy and patient service.

The role requires strong communication skills, the ability to work weekends/holidays, and proficiency with standard office equipment and data entry.