Patient Access Supervisor

Sentara Health Plans; Suffolk (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with Employer Match

Tuition Assistance of $5,250/year

Job summary

A leading healthcare provider in Suffolk, VA, is seeking a Patient Access Supervisor to oversee the daily operations of Patient Registration and Financial Services. The ideal candidate will develop and mentor staff, coordinate quality activities, and ensure effective customer service. A Bachelor's Degree and a minimum of one year in healthcare are required, along with a CHAM or CHAA certification within 12 months of hire. Competitive benefits are offered, including tuition assistance and health plans.

Qualifications

• 1-year healthcare experience required.
• Certification as CHAM or CHAA within 12 months of hire is necessary.
• Successful staff hiring and development experience.

Responsibilities

• Oversee daily operations of Patient Registration and Financial Services.
• Coordinate quality and customer service activities.
• Mentor and assist staff as needed.

Skills

Leadership

Customer service

Coordination

Education

Bachelor's Degree

Job description

Patient Access Supervisor page is loaded## Patient Access Supervisorremote type: On-Sitelocations: Suffolk, VAtime type: Full timeposted on: Posted Todayjob requisition id: JR-97034**City/State**Suffolk, VA**Work Shift**First (Days)**Overview:**Sentara Obici Hospital located in Suffolk, VA, is hiring a **Patient Access Supervisor**The supervisor for Patient Registration and/or Patient Financial Services is responsible and accountable for the daily operations of one or more areas. Supervises staff including coordinating quality and customer service activities; assisting in the development and monitoring of the department budget; coordinating the purchasing and payroll processes; serving as a technical resource to team members; and performing work assignments as needed to provide appropriate coverage and to mentor/assist staff. Responsible for interviewing, hiring, and developing staff with the goal of developing highly effective work team. Serves as chief retention officer for areas of responsibility.### **Education*** Bachelor's Degree (Required)* *Equivalent experience in Registration may be considered in lieu of Bachelors degree*# ### **Certification/Licensure*** Certified Healthcare Access Manager (CHAM) OR Certified Healthcare Access Associate (CHAA) obtained within 12 months of hire (Required)### **Experience*** Healthcare experience - 1 year (Required)Talroo - Leadership, supervisor, admitting, registration, coordinator.**Benefits: Caring For Your Family and Your Career****•** Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000• Reimbursement for certifications and free access to complete CEUs and professional development• Pet Insurance• Legal Resources Plan• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met**Sentara Obici Hospital**, a 175-bed state-of-the-art facility, is located on Godwin Boulevard in Suffolk, VA. Our full-service hospital continues a legacy of providing residents of Western Tidewater with high-quality, patient-centered care. As a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, the hospital specializes in orthopedic and spine, heart and vascular, advanced imaging, gynecological and comprehensive breast services, behavioral health, maternity, weight loss surgery, and a heartburn treatment center.**Sentara Health is an equal opportunity employer** and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.**For positions that are available as remote work,** **Sentara Health employs associates in the following states:**Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.