Patient Access Specialist: Warm Welcome & Registration

HealthPartners; Stillwater (MN); Sur place; USD 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Retirement program

Time away from work

Tuition reimbursement

Employee assistance program

Résumé du poste

Lakeview Hospital is seeking a Patient Access Representative to join our team. The role focuses on welcoming patients, completing accurate registrations, and verifying demographic and insurance information in a fast-paced setting.

You will also perform real-time eligibility checks and ensure precise data entry into our systems. Experience with Epic/ADT/Prelude is preferred, and familiarity with medical terminology and payer policies is a plus.

Qualifications

• Excellent customer service and communications skills, including human relations sensitivity, listening and telephone etiquette skills.
• Ability to promote and maintain good patient relations and patient confidentiality.
• Computer and accurate keyboarding skills.

Responsabilités

• Provide a warm welcome to patients and families and assist with service needs.
• Conduct accurate patient registrations, including demographic and insurance verification.
• Perform real-time insurance eligibility checks and enter information into the system.

Connaissances

Customer service

Communication

Telephone etiquette

Human relations sensitivity

Confidentiality

Typing

Keyboarding

Formation

High school diploma or equivalent

Outils

Epic

ADT

Prelude

Description du poste

Lakeview Hospital is seeking a Patient Access Representative to join our team. The role focuses on welcoming patients, completing accurate registrations, and verifying demographic and insurance information in a fast-paced setting.

You will also perform real-time eligibility checks and ensure precise data entry into our systems. Experience with Epic/ADT/Prelude is preferred, and familiarity with medical terminology and payer policies is a plus.