Patient Access Specialist – Urgent Care | Full-Time

Livingston HealthCare; Livingston (MT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Robust benefits package

401K match up to 5%

PTO accrual from start

Job summary

Livingston HealthCare seeks a Patient Access Specialist for Urgent Care. This 0.9 FTE role handles patient greeting, registration, insurance collection, and triage of calls in a fast-paced Urgent Care setting.

The position offers $20.00/hr plus DOE with a robust benefits package. Duties include EMR data entry, payment processing, and effective communication with departments and providers across the facility.

Qualifications

• High school diploma or equivalent.
• Knowledge of Microsoft Office products.
• Excellent communication and customer service skills.
• Must be able to treat all information as confidential.
• One-year customer service experience preferred.
• Knowledge of electronic medical record and payment system.
• Mature personality, acute sense of responsibility and integrity.
• Attention to detail is a must.
• Positive attitude and flexibility during routine work day.
• Well-groomed, tactful, professional, patient, pleasant and customer focused.
• No holiday requirements, robust benefits package including 401K match up to 5%, along with earning PTO immediately.

Responsibilities

• Registers patients using the electronic computer system, including verifying demographic and insurance information, and organizing encounter and patient label information.
• Collects upfront payment for Livingston HealthCare, including insurance co-pay and time of service payments.
• Communicates messages effectively and productively, using the electronic computer system, to other departments and clinicians, including providers.
• Documents admission, discharge and patient status change information using the electronic computer system.
• Scans Insurance and Medical Record Information into the Electronic Medical Record.
• The flexibility to work in multiple areas throughout the facility.
• Coordinates patient and visitor customer service, including answering questions, helping with directions, providing facility knowledge, etc.
• Maintain strict customer confidentiality.
• Treats patients and visitors in a prompt, courteous and helpful manner.
• The ability to multi-task in a high volume, numerous task setting.
• Other duties as assigned.

Skills

Customer service

Communication skills

Confidentiality

Attention to detail

Positive attitude

Mature personality

Education

High school diploma or equivalent

Tools

Microsoft Office

Electronic Medical Record (EMR) system

Payment system

Job description

Career Opportunities with Livingston HealthCare

A great place to work.

Current job opportunities are posted here as they become available.

Patient Access Specialist – Urgent Care | Full-Time

The Patient Access Clerk greets, registers, and collects insurance co-pay and payments for Livingston HealthCare/ Urgent Care patients. The Patient Access Clerk answers and triages incoming phone calls, as well as delivers messages to departments, clinicians, and providers.

Schedule:

• 0.9 FTE (36 hours)

Compensation:

• $20.00/hr + DOE
• Robust Benefits Package

Essential Functions, Duties, and Responsibilities:

• Registers patients using the electronic computer system, including verifying demographic and insurance information, and organizing encounter and patient label information.
• Collects upfront payment for Livingston HealthCare, including insurance co-pay and time of service payments.
• Communicates messages effectively and productively, using the electronic computer system, to other departments and clinicians, including providers.
• Documents admission, discharge and patient status change information using the electronic computer system.
• Scans Insurance and Medical Record Information into the Electronic Medical Record.
• The flexibility to work in multiple areas throughout the facility.

Additional Responsibilities:

• Coordinates patient and visitor customer service, including answering questions, helping with directions, providing facility knowledge, etc.
• Maintain strict customer confidentiality.
• Treats patients and visitors in a prompt, courteous and helpful manner.
• The ability to multi-task in a high volume, numerous task setting.
• Other duties as assigned.

Qualifications:

• High school diploma or equivalent.
• Knowledge of Microsoft office products.
• Excellent communication and customer service skills.
• Must be able to treat all information as confidential.
• One-year customer service experience preferred.
• Knowledge of electronic medical record and payment system.
• Mature personality, acute sense of responsibility and integrity.
• Attention to detail is a must.
• Positive attitude and flexibility during routine work day
• Well-groomed, tactful, professional, patient, pleasant and customer focused.

-No holiday requirements, robust benefits package including 401K match up to 5%, along with earning PTO immediately.