Patient Access Specialist � Urgent Care | Full-Time

Livingston HealthCare; Livingston (MT); On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Robust benefits package

401K match up to 5%

PTO from start

Job summary

Livingston HealthCare in Livingston, MT is seeking a Patient Access Specialist for Urgent Care. This 0.9 FTE (36 hours) role greets, registers, and collects co-pays for Urgent Care patients, and triages calls.

The position offers $20.00/hr + DOE with a robust benefits package, and requires strong data-entry, confidentiality, and multitasking in a high-volume setting.

Qualifications

• High school diploma or equivalent.
• Knowledge of Microsoft Office products.
• Excellent communication and customer service skills.
• Must be able to treat all information as confidential.
• One-year customer service experience preferred.
• Knowledge of electronic medical record and payment system.
• Attention to detail and professional, patient-focused demeanor.

Responsibilities

• Registers patients using the electronic system and verifies demographics and insurance.
• Collects upfront payment including co-pays and time-of-service payments.
• Communicates messages to departments and clinicians using EMR.
• Documents admission, discharge and patient status changes in EMR.
• Scans insurance and medical records into EMR.
• Flexibility to work in multiple areas throughout the facility.

Skills

Customer service

Communication

Attention to detail

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office

Electronic Medical Records (EMR)

Payment processing system

Job description

Career Opportunities with Livingston HealthCare

A great place to work.

Current job opportunities are posted here as they become available.

Patient Access Specialist – Urgent Care | Full-Time

The Patient Access Clerk greets, registers, and collects insurance co-pay and payments for Livingston HealthCare/ Urgent Care patients. The Patient Access Clerk answers and triages incoming phone calls, as well as delivers messages to departments, clinicians, and providers.

Schedule:

• 0.9 FTE (36 hours)

Compensation:

• $20.00/hr + DOE
• Robust Benefits Package

Essential Functions, Duties, and Responsibilities:

• Registers patients using the electronic computer system, including verifying demographic and insurance information, and organizing encounter and patient label information.
• Collects upfront payment for Livingston HealthCare, including insurance co-pay and time of service payments.
• Communicates messages effectively and productively, using the electronic computer system, to other departments and clinicians, including providers.
• Documents admission, discharge and patient status change information using the electronic computer system.
• Scans Insurance and Medical Record Information into the Electronic Medical Record.
• The flexibility to work in multiple areas throughout the facility.

Additional Responsibilities:

• Coordinates patient and visitor customer service, including answering questions, helping with directions, providing facility knowledge, etc.
• Maintain strict customer confidentiality.
• Treats patients and visitors in a prompt, courteous and helpful manner.
• The ability to multi-task in a high volume, numerous task setting.
• Other duties as assigned.

Qualifications:

• High school diploma or equivalent.
• Knowledge of Microsoft office products.
• Excellent communication and customer service skills.
• Must be able to treat all information as confidential.
• One-year customer service experience preferred.
• Knowledge of electronic medical record and payment system.
• Mature personality, acute sense of responsibility and integrity.
• Attention to detail is a must.
• Positive attitude and flexibility during routine work day
• Well-groomed, tactful, professional, patient, pleasant and customer focused.

-No holiday requirements, robust benefits package including 401K match up to 5%, along with earning PTO immediately.