Patient Access Specialist: Scheduling & Registration

TriHealth; Cincinnati (AR); On-site; USD 21,000 - 28,000; Part time

Job summary

TriHealth's Good Samaritan Western Ridge Hospital in Cincinnati is hiring an Access Associate. You will handle scheduling and registration, coordinate with physicians and departments, and deliver excellent patient service in a fast-paced health system.

Requirements include a High School diploma or GED, 1–2 years in customer service, strong computer skills, and fast, accurate data entry (35 wpm). Training begins with a two-week paid session in Norwood.

Qualifications

• High School Diploma or GED (Required)
• 1 - 2 years experience Customer Service (Required)
• Ability to operate multiple computer applications
• Excellent verbal and written skills
• Typing speed of 35 wpm
• Medical terminology required within first year of employment if not already taken

Responsibilities

• Ability to adapt to a dynamic work flow, appropriate volume of phone calls/registrations per hour and other identified departmental targets.
• Accuracy.
• Follows regulatory and departmental policies for collection of data, patient safety and point of service collections.
• Follow scripting, anticipates customer needs, problem solving skills, consistent and positive interactions with patients and co-workers.

Skills

Customer Service

Typing 35 wpm

Medical Terminology

Verbal and Written Communication

Computer Literacy

Education

High School Diploma or GED

Job description

TriHealth's Good Samaritan Western Ridge Hospital in Cincinnati is hiring an Access Associate. You will handle scheduling and registration, coordinate with physicians and departments, and deliver excellent patient service in a fast-paced health system.

Requirements include a High School diploma or GED, 1–2 years in customer service, strong computer skills, and fast, accurate data entry (35 wpm). Training begins with a two-week paid session in Norwood.