Evening Patient Access Associate – Admissions & Registration

TriHealth; Cincinnati, Northern (OH, KY); Hybrid; USD 21,000 - 25,000; Part time

Benefits offered by this job

comprehensive benefits package

tuition reimbursement

shift differentials

Job summary

TriHealth Good Samaritan Hospital is seeking an Access Associate to support Labor & Delivery, Admitting, and Emergency Department registration teams. The role also manages the admissions board and secures CMS compliance signatures.

The position is part-time with a 20-hour week, night shift, and holiday rotation. You will handle scheduling, registration, and customer service while contributing to a supportive, high-energy team environment.

Qualifications

• High School Diploma or GED required.
• 1-2 years customer service experience required.
• Ability to operate multiple computer applications.
• Excellent verbal and written communication.
• Typing speed of 35 wpm.
• Medical terminology required within first year of employment if not already taken.

Responsibilities

• Schedule physician-ordered tests and coordinate registrations per department guidelines.
• Educate patients on required paperwork and financial counseling.
• Collect copays, deposits and deductibles; direct questions to appropriate staff.
• Follow scripting and maintain professional, empathetic interactions with patients and coworkers.

Skills

Customer Service

Typing 35 wpm

Medical terminology

Computer applications

Verbal and written communication

Education

High School Diploma or GED

Tools

Computer applications

Job description

TriHealth Good Samaritan Hospital is seeking an Access Associate to support Labor & Delivery, Admitting, and Emergency Department registration teams. The role also manages the admissions board and secures CMS compliance signatures.

The position is part-time with a 20-hour week, night shift, and holiday rotation. You will handle scheduling, registration, and customer service while contributing to a supportive, high-energy team environment.