Patient Access Specialist: Scheduling & Financial Clearance

highmarkhealth; Town of Westfield (NY); Presencial; USD 26 000 - 36 000; Tempo integral

Resumo da oferta

Highmark Health is seeking a Patient Access associate in New York who will handle scheduling, preregistration, and financial clearance tasks. The role involves validating patient data, verifying benefits, and ensuring accurate billing submissions while maintaining a positive patient experience.

The position requires strong customer service skills, basic insurance knowledge, and proficiency with PC software.

Qualificações

• High school diploma or GED required.
• 1+ year experience in a medical or financial services customer service environment preferred.
• Experience operating a PC and using software applications.

Responsabilidades

• Performs scheduling, preregistration, and basic demographic data validation.
• Verifies insurance information and determines authorization/referral needs.
• Calculates patient financial responsibilities and collects payments as appropriate.
• Delivers professional patient experience and maintains relationships with stakeholders.
• Adheres to policies, participates in training, and supports team productivity.

Conhecimentos

Customer service

Data entry

Communication skills

Problem solving

Formação académica

High school diploma or GED

Descrição da oferta de emprego

Highmark Health is seeking a Patient Access associate in New York who will handle scheduling, preregistration, and financial clearance tasks. The role involves validating patient data, verifying benefits, and ensuring accurate billing submissions while maintaining a positive patient experience.

The position requires strong customer service skills, basic insurance knowledge, and proficiency with PC software.