Patient Access Coordinator I — Scheduling & Financial Clearance

Highmark Health / AHN; Oklahoma; On-site; USD 32,000 - 42,000; Full time

Job summary

Allegheny Health Network is seeking a Patient Access professional to complete scheduling, preregistration, and financial clearance tasks. The role emphasizes validating demographics, benefits, and plan codes to ensure accurate bill submission, while delivering positive patient experiences and maintaining strong internal and external relationships.

You will verify insurance details, determine authorization needs, and collect or estimate patient liabilities.

Qualifications

• Experience in customer service or call center environments.
• Knowledge of medical terminology and payer verification processes.
• Experience with insurance verifications and medical billing is preferred.

Responsibilities

• Schedules and preregisters patients, validates demographics, and confirms benefits and plan codes for accurate billing.
• Verifies insurance information with payors and documents authorization/referral requirements as needed.
• Identifies patient financial responsibilities, estimates costs, collects amounts, and posts payments; escalate complex items to counselors.
• Maintains a positive patient experience and collaborates with patients, AHN staff, and external partners.
• Supports productivity goals and suggests process improvements.
• Adheres to AHN policies and completes required trainings.
• Performs other duties as assigned.

Skills

Customer service

Medical terminology

Insurance verifications

Education

High school diploma or GED

Job description

Allegheny Health Network is seeking a Patient Access professional to complete scheduling, preregistration, and financial clearance tasks. The role emphasizes validating demographics, benefits, and plan codes to ensure accurate bill submission, while delivering positive patient experiences and maintaining strong internal and external relationships.

You will verify insurance details, determine authorization needs, and collect or estimate patient liabilities.