Patient Access Specialist: Scheduling & Billing Support

Allegheny Health Network; Pittsburgh (Allegheny County); On-site; USD 25,000 - 36,000; Full time

Job summary

Allegheny Health Network is seeking a Patient Access Specialist to support scheduling, preregistration, financial clearance and insurance verification. You will collect patient data, explain financial responsibilities, and help ensure accurate and timely billing.

The role emphasizes excellent patient service and adherence to AHN policies, with opportunities to grow through training. The position requires a high school diploma or GED and any healthcare or customer service experience is a plus.

Qualifications

• High school diploma or GED (or equivalent)
• One year of related experience preferred in medical/financial services or customer service
• Experience operating a PC and using software applications
• Preferred: medical terminology and insurance verifications
• Preferred: call/service center experience

Responsibilities

• Performs scheduling, preregistration, data validation and benefits verification to support timely billing.
• Verifies insurance information with payors and coordinates authorizations/referrals with physicians and payors.
• Determines patient financial responsibilities, provides estimates, collects liabilities, and posts payments.
• Delivers positive patient experiences and maintains relationships with patients, AHN staff and external contacts.
• Maintains productivity standards and suggests process improvements to enhance performance.
• Follows AHN policies and completes required training and duties as assigned.

Skills

Customer service

Healthcare experience

PC skills

Education

High school diploma or GED

Job description

Allegheny Health Network is seeking a Patient Access Specialist to support scheduling, preregistration, financial clearance and insurance verification. You will collect patient data, explain financial responsibilities, and help ensure accurate and timely billing.

The role emphasizes excellent patient service and adherence to AHN policies, with opportunities to grow through training. The position requires a high school diploma or GED and any healthcare or customer service experience is a plus.