Patient Access Specialist | Remote After Training

Insight Global; Los Angeles (CA); Hybrid; USD 28,000 - 33,000; Full time

Job summary

Insight Global is seeking a Patient Access Representative in the Beverly Hills, CA area. You will handle about 50+ calls per day for multiple GI offices across Southern California, triaging patients, scheduling appointments, and verifying insurances.

On-site initially, remote after successful training (2–3 months, depending on performance). The role requires 2+ years in healthcare call centers or front desk, proficiency with EHR/EMR, and a typing speed above 40 WPM.

Qualifications

• 2+ years healthcare call center or doctor’s office front desk experience.
• Proficient in EHR/EMR software.
• 2+ years scheduling patient appointments for multiple physicians.
• Typing speed 40 WPM (typing test required).

Responsibilities

• Answer about 50+ calls per day for multiple GI offices.
• Answer phones and triage patients; provide directions and parking info.
• Notify clinic if patient is running late; coordinate with facilities.
• Schedule and reschedule patient appointments; verify insurances.
• Assist with referrals and follow-up care.

Skills

Healthcare call center

Front desk

EHR/EMR

Typing 40 WPM

Tools

Epic software

Genesis phone system

Excel

Job description

Insight Global is seeking a Patient Access Representative in the Beverly Hills, CA area. You will handle about 50+ calls per day for multiple GI offices across Southern California, triaging patients, scheduling appointments, and verifying insurances.

On-site initially, remote after successful training (2–3 months, depending on performance). The role requires 2+ years in healthcare call centers or front desk, proficiency with EHR/EMR, and a typing speed above 40 WPM.