Patient Access Specialist – Registration, Scheduling & Verification

Sentara Hospitals; Virginia Beach (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k)/403(b) with employer match

Paid time off

Tuition assistance

Life insurance

Job summary

Sentara Hospitals in Virginia Beach, VA seeks a Patient Access Representative to handle patient registration, scheduling, and cash collection duties. You will verify identity, select the correct record, and enter demographics and insurance data into the EHR.

You will explain and collect co-pays and deposits, and ensure patients arrive at the correct service area at the right time. Experience includes 2 years in Customer Service or Data Entry, strong keyboarding, and knowledge of medical

Qualifications

• Customer service or data entry experience required (2 years).
• Proficient keyboarding skills required.
• Knowledge of third party payers and medical terminology preferred.

Responsibilities

• Register patients by verifying identity and selecting the correct record.
• Enter demographics and insurance information into the EHR.
• Explain and collect co-pays and deposits; handle payments securely.
• Greet patients and families and guide them to the correct service area.
• May perform scheduling, pre-admission and discharge duties; provide updates to waiting families.

Skills

Customer service

Data entry

Interpersonal skills

Grammar, spelling, punctuation

Education

High School Diploma or Equivalent

Associate's or Bachelor's degree substitution

Tools

Computer keyboarding skills

ICD-9/CPT coding knowledge

Medical terminology

Job description

Sentara Hospitals in Virginia Beach, VA seeks a Patient Access Representative to handle patient registration, scheduling, and cash collection duties. You will verify identity, select the correct record, and enter demographics and insurance data into the EHR.

You will explain and collect co-pays and deposits, and ensure patients arrive at the correct service area at the right time. Experience includes 2 years in Customer Service or Data Entry, strong keyboarding, and knowledge of medical