Patient Access & Scheduling Specialist

Sentara Health; Rockville (MD); Presencial; USD 28 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Dental benefits

Vision benefits

401(k)/403(b)

Paid time off

Resumo da oferta

Sentara Health in Williamsburg, VA is seeking a Patient Access Representative. You will handle patient registration, verify identities, and ensure accurate demographic and insurance data in the EHR.

The role includes collecting co-pays, scheduling, pre-admission and discharge tasks while assisting families and guiding patients to the correct service areas. Extensive training is provided for entry-level candidates with opportunities for advancement.

Qualificações

• High School Diploma or Equivalent (Required)
• Associate's or Bachelor's degree can be considered in lieu of two years of experience
• Knowledge of third party payers, ICD-9/CPT coding and medical terminology (Preferred)
• Interpersonal skills
• Proper grammar, spelling and punctuation

Responsabilidades

• Register patients and verify identity and correct patient record
• Review schedules and physician orders to register for services
• Scan insurance cards, IDs, and documents; enter demographics and insurance data
• Explain and complete regulatory and privacy documentation
• Explain and collect co-pays and balances; process transactions securely
• Greet patients and families; answer questions; guide to service areas
• May assist with scheduling, pre-admission, discharge and family updates

Conhecimentos

Customer service

Data entry

Keyboarding

Interpersonal skills

Grammar and punctuation

Third party payers knowledge (pref)

Formação académica

High School Diploma or Equivalent

Associate's or Bachelor's degree in lieu of experience

Descrição da oferta de emprego

Sentara Health in Williamsburg, VA is seeking a Patient Access Representative. You will handle patient registration, verify identities, and ensure accurate demographic and insurance data in the EHR.

The role includes collecting co-pays, scheduling, pre-admission and discharge tasks while assisting families and guiding patients to the correct service areas. Extensive training is provided for entry-level candidates with opportunities for advancement.