Patient Access Specialist: Welcoming, Verifying Scheduling

10 Nationwide Children's Hospital; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Nationwide Children's Hospital in Columbus, Ohio is seeking a Patient Access Representative to greet and register patients, answer calls, schedule appointments, and manage charts when indicated.

This role requires strong customer service, solid computer skills, and organized administration in a busy healthcare setting; CPR certification may be required, and previous healthcare experience is preferred.

Qualifications

• High School Diploma or equivalent is required.
• Associate's Degree is preferred.
• CPR certification may be required depending on position.

Responsibilities

• Greet and register patients and collect demographic and insurance information.
• Answer telephones, schedule appointments, and file medical charts as needed.
• Screen data for insurance eligibility, pre-certification, and referrals, and explain requirements.
• Collaborate with clinical staff and other departments; assist in onboarding new employees.

Skills

Customer service

Computer skills

Organizational skills

Education

High School Diploma or equivalent

Associate's Degree

Job description

Nationwide Children's Hospital in Columbus, Ohio is seeking a Patient Access Representative to greet and register patients, answer calls, schedule appointments, and manage charts when indicated.

This role requires strong customer service, solid computer skills, and organized administration in a busy healthcare setting; CPR certification may be required, and previous healthcare experience is preferred.