Patient Access & Billing Specialist

Houston Methodist; Town of Texas (WI); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Uniform provided

Business professional attire

Other (department approved)

Job summary

Houston Methodist is seeking a Patient Access Associate to capture patient demographics and insurance details at intake, while handling cashiering and payments. The role emphasizes accuracy, security, and compliance with EMTALA and HIPAA guidelines.

The position requires strong customer service and communication skills, with the ability to multi-task in a fast-paced hospital setting and navigate multiple software systems.

Qualifications

• Customer service experience required.
• English language proficiency essential for safety and accuracy in records.
• Knowledge of insurance procedures recommended.

Responsibilities

• Obtain and record accurate demographic and insurance information at patient intake.
• Perform cashiering duties and collect co-pays and other payments.
• Ensure compliance with EMTALA and HIPAA regulations.
• Communicate effectively with patients, families and staff to support patient experience.

Skills

Customer service

Communication

English proficiency

Multi-tasking

Problem solving

Detail oriented

Computer skills

Learn software

Education

High School diploma

Job description

Houston Methodist is seeking a Patient Access Associate to capture patient demographics and insurance details at intake, while handling cashiering and payments. The role emphasizes accuracy, security, and compliance with EMTALA and HIPAA guidelines.

The position requires strong customer service and communication skills, with the ability to multi-task in a fast-paced hospital setting and navigate multiple software systems.