Patient Access Specialist: Registration & Insurance

MaineGeneral Medical Center; Augusta (ME); On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

Tuition Reimbursement

401(a) retirement plan

403(b) company-matching contributions

Payactiv wage access

Job summary

MaineGeneral Medical Center is seeking a Patient Access Representative who will help create a positive patient experience by managing registration, verification, and communication with patients and families.

The role involves coordinating with staff to determine patient placement, verifying benefits, obtaining authorizations as needed, and collecting payments while ensuring accurate information entry in the registration system. Strong communication and accuracy are essential.

Qualifications

• Strong communication skills and attention to detail.
• Accurate data entry of demographic, billing and clinical information.
• Customer-focused approach with flexibility to support multiple departments.

Responsibilities

• Meet with patients or caregivers to collect required information and documentation.
• Explain processes clearly and address questions or concerns.
• Verify insurance benefits and obtain precertification/authorization as needed.
• Collect payments (co-pays, deductibles, coinsurance) or refer to financial counselors.

Skills

Communication skills

Accuracy

Customer-focused

Tools

Registration system

Job description

MaineGeneral Medical Center is seeking a Patient Access Representative who will help create a positive patient experience by managing registration, verification, and communication with patients and families.

The role involves coordinating with staff to determine patient placement, verifying benefits, obtaining authorizations as needed, and collecting payments while ensuring accurate information entry in the registration system. Strong communication and accuracy are essential.