Patient Access Specialist - Registration & Front Desk

Memorial Community Hospital & Health System; Blair (NE); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation and benefit

Paid Time Off

Health, Dental, and Vision insurance

Life and AD&D insurance

Short and long-term disability

401(k) and Roth Retirement Plan

Employee Assistance Program

Wellness Program

Tuition Reimbursement

Employee Discounts

Job summary

Memorial Community Hospital & Health System in Blair, Nebraska, is seeking a Patient Access Representative for our Specialty Clinic. This full-time role focuses on patient registrations, verifying demographics and insurance, and delivering exceptional customer service.

You will operate a multi-line phone system, collect co-pays, balance the cash drawer, and document transactions in the EMR while upholding HIPAA and confidentiality standards.

Qualifications

• Two years of customer service or clerical experience.
• High School diploma or equivalent required.
• Hospital reception experience preferred.
• General insurance knowledge and medical terminology preferred.

Responsibilities

• Register patients and verify/update demographics and insurance information.
• Operate a multi-line phone system and schedule appointments.
• Collect co-pays and document transactions as per policy.
• Scan and file consent forms and directives into the EMR.
• Maintain confidentiality and HIPAA compliance.

Skills

Customer service

Clerical skills

Medical terminology

Phone system operation

Education

High School diploma or equivalent

Tools

EMR system

Multi-line phone system

Job description

Memorial Community Hospital & Health System in Blair, Nebraska, is seeking a Patient Access Representative for our Specialty Clinic. This full-time role focuses on patient registrations, verifying demographics and insurance, and delivering exceptional customer service.

You will operate a multi-line phone system, collect co-pays, balance the cash drawer, and document transactions in the EMR while upholding HIPAA and confidentiality standards.