Patient Access & Registration Specialist

Bryan College Of Health Sciences; Lincoln, Northern (NE, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Bryan College of Health Sciences in Lincoln, NE seeks a patient access specialist to register patients, verify demographics and insurance, collect copays, and explain payment options. You will witness consents, maintain accurate records in the EMR, and support front-desk operations with professionalism and confidentiality.

Previous clerical or healthcare-related experience preferred; high school diploma required; training provided.

Qualifications

• High school diploma or equivalent required.
• Previous clerical, customer service, or healthcare-related experience preferred.
• Legal age requirement (19 years) to witness patient consents.

Responsibilities

• Registers and admits patients in person, by phone, or at the bedside by collecting and entering complete demographic and insurance information.
• Verifies insurance coverage, identifies payer requirements, and escalates authorization or coverage issues as appropriate.
• Explains payment policies, financial responsibility, and available payment options; collects copays, deductibles, and other required payments.
• Obtains, reviews, and witnesses required registration and financial consent forms.
• Prepares and provides patient cost estimates when applicable.
• Identifies uninsured, underinsured, or self-pay patients and refers them to financial counseling resources.
• Maintains accurate patient records, updates account information, and documents relevant notes in the electronic medical record.
• Supports departmental operations by answering phones, managing work queues, assembling patient documents, and following downtime procedures.
• Assists patients, families, and visitors in a professional and courteous manner while maintaining confidentiality and service excellence standards.
• Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
• Participates in meetings, committees and department projects as assigned.
• Performs other related projects and duties as assigned.

Skills

Customer service

Verbal communication

Privacy & confidentiality

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

Bryan College of Health Sciences in Lincoln, NE seeks a patient access specialist to register patients, verify demographics and insurance, collect copays, and explain payment options. You will witness consents, maintain accurate records in the EMR, and support front-desk operations with professionalism and confidentiality.

Previous clerical or healthcare-related experience preferred; high school diploma required; training provided.