Patient Access & Registration Specialist

CommonSpirit Health; Kearney (NE); On-site; USD 32,000 - 45,000; Full time

Job summary

CommonSpirit Health in Kearney, NE seeks a Patient Access Representative to be the first contact for patients, ensuring a smooth registration and positive experience. You will verify insurance eligibility and explain financial responsibilities, collecting payments when applicable, while supporting front-office operations with HIPAA compliance.

A high school diploma or GED and at least one year of healthcare or patient access experience are preferred, with proficiency in Microsoft Office and data

Qualifications

• High School Graduate, upon hire or High School GED, upon hire.
• 1 year relevant experience in healthcare, patient access setting preferred.
• Knowledge of patient registration procedures and documentation, health insurance payers, and real-time insurance eligibility verifications.

Responsibilities

• Register patients and schedule appointments.
• Process medical records and resolve registration or insurance discrepancies.
• Explain financial responsibilities to patients and collect payments at time of service.
• Answer inquiries, route calls, and maintain a professional front-office environment.
• Participate in team huddles to meet productivity and quality benchmarks.

Skills

Communication skills

Attention to detail

Customer service

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel)

Data entry

Job description

CommonSpirit Health in Kearney, NE seeks a Patient Access Representative to be the first contact for patients, ensuring a smooth registration and positive experience. You will verify insurance eligibility and explain financial responsibilities, collecting payments when applicable, while supporting front-office operations with HIPAA compliance.

A high school diploma or GED and at least one year of healthcare or patient access experience are preferred, with proficiency in Microsoft Office and data