Patient Access Specialist - Registration Expert

Dignity Health; Arroyo Grande (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

Dignity Health - Arroyo Grande Community Hospital is seeking a Patient Registration Representative to deliver a positive patient experience during registration, using exceptional customer service and accuracy.

You will identify patients, verify demographics and insurance, collect financial liability, explain hospital policies, and ensure compliant entry of data in the ADT system across units, sustaining smooth reimbursement.

Qualifications

• High school diploma or GED required.
• Experience in hospital registration or revenue cycle is preferred.
• Ability to verify demographics and insurance accurately.

Responsibilities

• Identify patients and collect accurate demographics.
• Verify insurance and determine/collect financial liability.
• Explain hospital policies and patient rights to families.
• Enter demographic information accurately into the ADT system.
• Ensure regulatory compliance and proper documentation for CMS requirements.

Skills

Customer service

Attention to detail

Communication skills

Education

High school diploma

GED

Job description

Dignity Health - Arroyo Grande Community Hospital is seeking a Patient Registration Representative to deliver a positive patient experience during registration, using exceptional customer service and accuracy.

You will identify patients, verify demographics and insurance, collect financial liability, explain hospital policies, and ensure compliant entry of data in the ADT system across units, sustaining smooth reimbursement.