Patient Access Specialist: Registration & Billing Support

OhioHealth; North Carolina; On-site; USD 21,000 - 29,000; Part time

Job summary

OhioHealth in North Carolina is seeking a part-time Patient Access Registrar to support revenue cycle operations. The role begins with accurate patient registration, insurance verification, and generating estimates to facilitate timely reimbursement.

It requires attention to privacy and outstanding customer service during all patient encounters. Schedule is 24 hours per week, Monday and Friday, plus alternating Saturdays and Sundays 2pm–10:30pm.

Qualifications

• High School or GED (Required)
• Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting.

Responsibilities

• Accurately identifies patient in EMR system.
• Obtains and enters accurate patient demographic and financial information through a standard work process to complete registration while maintaining patient confidentiality and providing exceptional customer service.
• Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates.
• Performs registration functions in any of the Patient Access areas.
• Uses multi-line phone system to transfer callers to appropriate patient rooms or other locations.
• Scans required documents used for claim submission into patient’s medical record.
• Maintains patient logs for statistical purposes.

Skills

Communication skills

Customer service

Basic computer skills

Education

High School or GED

Job description

OhioHealth in North Carolina is seeking a part-time Patient Access Registrar to support revenue cycle operations. The role begins with accurate patient registration, insurance verification, and generating estimates to facilitate timely reimbursement.

It requires attention to privacy and outstanding customer service during all patient encounters. Schedule is 24 hours per week, Monday and Friday, plus alternating Saturdays and Sundays 2pm–10:30pm.