Patient Access Specialist — Registration & Billing

Bay Area Hospital; Coos Bay, Northern (OR, KY); Hybrid; USD 25,000 - 37,000; Full time

Job summary

Bay Area Hospital is seeking a Registrar to serve as the first contact for patients, handling registration, updating demographics and verifying insurance. The role includes collecting payments, helping patients understand financial options, and ensuring accurate documentation across registration types.

Minimum requirement is a high school diploma with 1 year in Healthcare Patient Financial Services or related customer service; supervision and training provided.

Qualifications

• High school diploma or equivalent required.
• One year experience in healthcare Patient Financial Services, Patient Access, customer service or related area preferred.
• Prior customer service experience preferred.

Responsibilities

• Perform quick registration and discharge functions and collect required signatures.
• Verify insurance eligibility and discuss financial arrangements with patients.
• Explain rates, discounts, and hospital financial assistance policies to patients.
• Verify patient identity and document required information for registration.
• Maintain accurate account notes and ensure HIPAA compliance.

Skills

Customer service

English fluency

Data entry

Computer literacy

Communication

Education

High school diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Bay Area Hospital is seeking a Registrar to serve as the first contact for patients, handling registration, updating demographics and verifying insurance. The role includes collecting payments, helping patients understand financial options, and ensuring accurate documentation across registration types.

Minimum requirement is a high school diploma with 1 year in Healthcare Patient Financial Services or related customer service; supervision and training provided.