Patient Access Specialist | Registration & Benefits Expert

ECU Health; Roanoke Rapids (NC); On-site; USD 48,712,000 - 65,504,000; Full time

Job summary

ECU Health in Roanoke Rapids, NC is seeking a patient registration specialist. You will verify demographics, collect insurance information, and interpret benefits while guiding patients through the enrollment process and related questions.

The role requires excellent communication, attention to detail, organization, and multitasking. Relevant healthcare registration or billing experience is preferred. This full-time position runs Monday–Friday, 8:00 am–5:00 pm.

Qualifications

• High School or equivalent is required.
• 2 years of Customer Service is required.
• 1 to 2 years of Registration and/or Billing in a healthcare setting is preferred.
• Excellent communication, detail orientation, organization, and multitasking skills are required.
• Basic computer skills are required.

Responsibilities

• Performs patient registration and related duties.
• Provides insurance benefits interpretation and counseling.
• Maintains medical terminology skills and knowledge of payer regulations.
• Performs patient and customer relations as part of daily duties.
• Completes other duties as assigned.

Skills

Customer service

Communication

Detail orientation

Multitasking

Basic computer skills

Education

High School or equivalent

Associate Degree

Bachelors Degree

Job description

ECU Health in Roanoke Rapids, NC is seeking a patient registration specialist. You will verify demographics, collect insurance information, and interpret benefits while guiding patients through the enrollment process and related questions.

The role requires excellent communication, attention to detail, organization, and multitasking. Relevant healthcare registration or billing experience is preferred. This full-time position runs Monday–Friday, 8:00 am–5:00 pm.