Patient Access & Benefits Specialist

ECU Health; Washington (NC); On-site; USD 22,000 - 31,000; Full time

Job summary

ECU Health Beaufort Hospital in Washington is seeking a patient registration specialist to greet and enroll patients, interpret insurance benefits, and counsel on coverage options. The role emphasizes accurate medical terminology and awareness of third-party payer rules.

Ideal candidates have high school or GED, experience in customer service, and familiarity with healthcare registration or billing processes. Strong communication, organization, and basic computer skills are essential.

Qualifications

• High School or equivalent (GED) or higher is required.
• Associate Degree: preferred
• Bachelors Degree: preferred
• 2 years Customer Service is required
• 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.
• Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required.
• Basic computer skills

Responsibilities

• Performs patient registration.
• Provides insurance benefits interpretation and counseling.
• Maintains medical terminology skills and knowledge of third party payer regulations.
• Performs patient and customer relations.
• Completes other duties as assigned.

Skills

Customer Service

Communication

Detail oriented

Multitasking

Organization

Basic Computer Skills

Education

High School Diploma or GED

Associate Degree

Bachelor's Degree

Job description

ECU Health Beaufort Hospital in Washington is seeking a patient registration specialist to greet and enroll patients, interpret insurance benefits, and counsel on coverage options. The role emphasizes accurate medical terminology and awareness of third-party payer rules.

Ideal candidates have high school or GED, experience in customer service, and familiarity with healthcare registration or billing processes. Strong communication, organization, and basic computer skills are essential.