Patient Access Specialist – PRN Nights | Flexible Schedule

Complete Care; Lakeway (TX); On-site; USD 30,000 - 39,000; Part time

Benefits offered by this job

Competitive pay

Health benefits

Career growth

Paid time off

Supportive culture

Emergency care at any location

Job summary

Complete Care is seeking a Patient Access Specialist for PRN night shifts in the Westlake/Austin area. You will greet patients, verify insurance, handle registrations, and coordinate with multiple departments to ensure smooth access to care.

The role requires 1-2 years in medical insurance verification, 2-3 years in medical CS, and a valid BLS certification. Flexibility for nights, weekends, and holidays is essential.

Qualifications

• 1-2 years of medical insurance verification experience required.
• 2-3 years of customer service experience in the medical field required.
• BLS certification through the American Heart Association within 60 days of start date is required.
• High School Diploma or GED required.
• Experience with MS Office and EMR/EPM systems.
• Must be flexible with schedule, including nights, weekends, and holidays per facility needs.
• Must be legally authorized to work in the United States.

Responsibilities

• Greet and assist patients in person or by phone, handling registrations.
• Verify patient insurance and demographic information accurately.
• Provide strong communication and active listening.
• Manage patient flow and inquiries.
• Coordinate with various departments for patient care.
• Deliver excellent customer service and resolve patient questions or issues.

Skills

Medical Insurance verification

Customer service (medical field)

MS Office

EMR/EPM systems

Education

High School Diploma or GED

Job description

Complete Care is seeking a Patient Access Specialist for PRN night shifts in the Westlake/Austin area. You will greet patients, verify insurance, handle registrations, and coordinate with multiple departments to ensure smooth access to care.

The role requires 1-2 years in medical insurance verification, 2-3 years in medical CS, and a valid BLS certification. Flexibility for nights, weekends, and holidays is essential.