Patient Access Specialist (PRN)

R1 RCM Holdco Inc.; Town of Texas (WI); On-site; USD 22,000 - 29,000; Part time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Holdco Inc. is seeking a Customer Service Representative – Patient Registration for a PRN, part-time role at Ascension St Vincent's Clay County.

You will be the first point of contact, ensuring fast, compassionate, and accurate access to care while supporting patient flow and revenue cycle processes. Responsibilities include registering patients across multiple systems, answering calls, gathering information swiftly, and assisting with insurance matters.

Qualifications

• Excellent customer service experience and strong communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Comfortable with shifting priorities based on patient needs.

Responsibilities

• Provide exceptional customer service and assist patients with the check-in process across multiple computer systems.
• Answer phones and collect accurate patient information quickly.
• Support timely access to care by minimizing delays in registration and answering questions with confidence and empathy.
• Build trust with patients during moments when they may be ill, anxious, or overwhelmed.
• Navigate insurance plans and enter demographics, collect co-pays and provide cost estimates when applicable.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Education

High School Diploma or GED

Job description

R1 RCM Holdco Inc. is seeking a Customer Service Representative – Patient Registration for a PRN, part-time role at Ascension St Vincent's Clay County.

You will be the first point of contact, ensuring fast, compassionate, and accurate access to care while supporting patient flow and revenue cycle processes. Responsibilities include registering patients across multiple systems, answering calls, gathering information swiftly, and assisting with insurance matters.