Patient Access Specialist, Primary Care

Loyola Medicine; Melrose Park (IL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical/Dental/Vision Benefits on your

403(b)

Employee Assistance Program

Employee Discounts

Tuition Reimbursement

Job summary

Loyola Medicine in Melrose Park, IL is seeking a Service Representative for the Primary Care team. You will be the first point of contact, handling patient registration, scheduling, and care coordination to ensure smooth clinic operations.

Responsibilities include greeting patients, answering phones, processing registrations, and assisting with referrals and follow-up appointments, all while delivering exceptional service in a busy outpatient setting.

Qualifications

• GED or HS education required.
• 1 year of work history required.
• Experience in healthcare administration or related field preferred.
• Strong customer service and attention to detail.

Responsibilities

• Greet patients and welcome them to the practice.
• Answer office phones and schedule appointments.
• Register patients and verify demographics and insurance.
• Assist with check-out and referrals for future visits.

Skills

Customer service

Healthcare administration

Phone etiquette

Data entry

Education

GED or High School

Associate's degree, preferred

Job description

Loyola Medicine in Melrose Park, IL is seeking a Service Representative for the Primary Care team. You will be the first point of contact, handling patient registration, scheduling, and care coordination to ensure smooth clinic operations.

Responsibilities include greeting patients, answering phones, processing registrations, and assisting with referrals and follow-up appointments, all while delivering exceptional service in a busy outpatient setting.