Patient Access & Registration Specialist

Trinityhealth; United States; On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

DailyPay

Career Development

Referral Rewards

Strong Team Culture

Career Growth Opportunities

Job summary

Loyola Medicine, a member of Trinity Health, is seeking a Patient Access Representative I to deliver patient-centered registration and insurance verification in a fast-paced healthcare setting in Chicago's western suburbs. You will collect payments, verify benefits, support a positive patient experience, and collaborate with clinical and administrative teams to ensure compliant, timely service.

This part-time, day-shift role requires strong communication, data-entry accuracy, and the ability to

Qualifications

• High School Diploma or Equivalent.
• Minimum 1 year of customer service experience (Patient Access or healthcare experience preferred).
• Strong communication, customer service, and data-entry accuracy skills.
• Ability to multitask in a fast-paced environment and use multiple computer systems.

Responsibilities

• Complete accurate outpatient and/or inpatient registration, including demographic, insurance, and financial information.
• Verify insurance eligibility, benefits, pre-certifications, referrals, and Medicare medical necessity.
• Ensure compliance with all regulatory, payer, and organizational requirements.
• Provide a welcoming and patient-centered experience for patients and families.
• Assist patients, families, physician offices, and hospital users with general information and inquiries.
• Manage patient volumes, challenging situations, and service needs with professionalism.
• Collect patient financial liability payments, including co-pays, deductibles, and other balances.
• Document financial information accurately and follow financial clearance procedures.
• Ensure patients meet hospital and payer financial requirements prior to service.
• Adhere to HIPAA, confidentiality standards, and Trinity Health policies.
• Maintain knowledge of departmental procedures and readily learn new workflows.
• Support performance improvement efforts to enhance patient experience and program efficiency.
• Work collaboratively with clinical departments, physician offices, and internal partners to resolve registration or insurance-related issues.
• Communicate effectively to ensure timely and accurate service delivery.

Skills

Communication

Customer service

Data entry accuracy

Multitasking

Computer systems

Education

High school diploma or equivalent

Job description

Loyola Medicine, a member of Trinity Health, is seeking a Patient Access Representative I to deliver patient-centered registration and insurance verification in a fast-paced healthcare setting in Chicago's western suburbs. You will collect payments, verify benefits, support a positive patient experience, and collaborate with clinical and administrative teams to ensure compliant, timely service.

This part-time, day-shift role requires strong communication, data-entry accuracy, and the ability to