Patient Concierge & Front Desk Specialist

Trinity Health Mid-Atlantic; Maywood (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

Employee discounts

403(b)/retirement plan

Job summary

Loyola Medicine is seeking a Front Desk Service Rep in Illinois to promote a positive patient experience and ensure efficient clerical operations. You will provide warm greetings, handle phone calls, manage registrations, and assist with check-out and referrals.

Minimum education includes a GED or high school diploma with an associate's degree preferred; at least one year of healthcare administration experience is expected. We offer comprehensive benefits and opportunities for growth.

Qualifications

• GED or high school diploma required; associate's degree preferred.
• At least one year of work experience; healthcare experience preferred.
• Authorized to work for any employer in the U.S.; we cannot sponsor an employment visa.

Responsibilities

• Greeting patients: Welcome and assist patients as they enter the physician practice.
• Phone management: Answer office phones and schedule appointments as needed.
• Patient registration: Check in patients, collect demographics, input data, and verify insurance details.

Education

GED or High School diploma

Associate's degree

Job description

Loyola Medicine is seeking a Front Desk Service Rep in Illinois to promote a positive patient experience and ensure efficient clerical operations. You will provide warm greetings, handle phone calls, manage registrations, and assist with check-out and referrals.

Minimum education includes a GED or high school diploma with an associate's degree preferred; at least one year of healthcare administration experience is expected. We offer comprehensive benefits and opportunities for growth.