Patient Access Specialist – Pre-Registration & Cashier

Houston Methodist; Louisiana; In loco; USD 33.000 - 46.000; Tempo pieno

Descrizione del lavoro

Houston Methodist Willowbrook Hospital is seeking a Patient Access Associate to collect accurate demographic and insurance information from patients at entry points and perform cashiering tasks. The role emphasizes customer service, effective communication, and compliance with EMTALA and HIPAA.

The position requires a high school diploma or equivalent and at least two years in a customer service environment, with one year of hospital registration experience preferred.

Competenze

• Two years of experience in a strong customer service environment.
• Proficiency in communicating with patients, physicians and staff.
• Ability to learn and navigate healthcare software and perform registration tasks.

Mansioni

• Obtains and records accurate demographic and insurance information from patients and their families.
• Ensures insurance plan codes are correctly used for billing.
• Explains consent forms and collects signatures; addresses questions professionally.
• Performs cashiering functions, collects co-pays and balances cash drawer per policy.
• Maintains HIPAA compliance and protects patient privacy; adheres to EMTALA guidelines.

Conoscenze

Customer service

Communication

multitasking

Formazione

High School diploma or equivalent

Strumenti

Healthcare software

Descrizione del lavoro

Houston Methodist Willowbrook Hospital is seeking a Patient Access Associate to collect accurate demographic and insurance information from patients at entry points and perform cashiering tasks. The role emphasizes customer service, effective communication, and compliance with EMTALA and HIPAA.

The position requires a high school diploma or equivalent and at least two years in a customer service environment, with one year of hospital registration experience preferred.