Patient Access Specialist - Per Diem, Rotating Shifts

Beth-Israel-Lahey-Health; Exeter (NH); On-site; USD 25,000 - 36,000; Part time

Job summary

Beth Israel Lahey Health is seeking a Patient Access Representative for Exeter, NH. Responsibilities include registering patients, collecting payments, verifying insurance, and guiding patients through the registration process in person, via phone, or electronically.

The role supports a fast-paced, patient-centered environment with emphasis on confidentiality and accuracy. Extensive EHR training is provided; experience in scheduling, pre-registration, and ABN/signature collection is valued.

Qualifications

• Call center or telephone customer service experience.
• Typing speed 40+ wpm.
• Knowledge of medical terminology.
• Bilingual written and verbal communication skills.
• Familiar with EHR software.

Responsibilities

• Registers patients presenting for visits and explains registration steps.
• Handles co-payments, deductibles, coinsurance, and balances due; safeguards payments.

Skills

Call center experience

Typing 40 wpm

Medical terminology

Bilingual English/Spanish

EHR software familiarity

Education

High School diploma or GED

Associate's degree (preferred)

Job description

Beth Israel Lahey Health is seeking a Patient Access Representative for Exeter, NH. Responsibilities include registering patients, collecting payments, verifying insurance, and guiding patients through the registration process in person, via phone, or electronically.

The role supports a fast-paced, patient-centered environment with emphasis on confidentiality and accuracy. Extensive EHR training is provided; experience in scheduling, pre-registration, and ABN/signature collection is valued.