Patient Access Specialist Onsite Admitting & POS Support

Ensemble Health Partners; Midlothian (VA); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Bonus incentives

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is seeking a Patient Access Specialist to perform admitting duties for hospital patients at St Francis Medical Center in Midlothian, VA. The role emphasizes accurate MRN assignment, insurance verification, and compliant pre-registration while delivering excellent customer service.

The position offers an onsite work environment, incentives, tuition reimbursement, and opportunities for career advancement within a Best in KLAS organization.

Qualifications

• 1+ year of customer service experience.
• Inquisitive and open to innovation including AI.
• High School Diploma/GED required; CRCR certification within 9 months of hire (company paid).

Responsibilities

• Admit patients and perform admitting duties for all services at the hospital.
• Assign accurate MRNs and complete medical necessity/compliance checks.
• Operate the telephone switchboard and relay calls.
• Pre-register patient accounts and collect demographic, insurance, and financial information.
• Explain and distribute consent forms and patient education documents.
• Review insurance eligibility and enter benefit data to support POS and billing processes.

Skills

Customer service

Inquisitive mindset

Communication skills

Education

High School Diploma/GED

Job description

Ensemble Health Partners is seeking a Patient Access Specialist to perform admitting duties for hospital patients at St Francis Medical Center in Midlothian, VA. The role emphasizes accurate MRN assignment, insurance verification, and compliant pre-registration while delivering excellent customer service.

The position offers an onsite work environment, incentives, tuition reimbursement, and opportunities for career advancement within a Best in KLAS organization.