Patient Access Specialist - Night Shift

Great River Health; Mount Pleasant (IA); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Competitive base pay

Employer-paid benefits

Job summary

Great River Health seeks a Patient Access Associate to greet patients, register them, schedule appointments, and coordinate with clinical teams to ensure smooth operations. You will verify demographics and insurance, obtain authorizations, collect payments, and maintain accurate patient records with strict confidentiality.

The role requires excellent communication, attention to detail, and the ability to manage multiple tasks in a fast-paced setting while upholding patient care standards.

Qualifications

• H.S. Diploma or GED preferred.
• Less than 1 year healthcare experience preferred.

Responsibilities

• Serve as the first point of contact for patients and visitors.
• Register patients and collect required personal/medical information.
• Schedule appointments and coordinate with clinical teams.
• Verify demographics and insurance details; obtain authorizations as needed.
• Collect payments and manage co-pays and balances.
• Maintain patient records with accuracy and confidentiality.
• Ensure compliance with state and federal regulations.
• Provide excellent customer service and address inquiries promptly.

Skills

Customer service

Registration

Scheduling

Communication

Data accuracy

Education

H.S. Diploma or GED

Job description

Great River Health seeks a Patient Access Associate to greet patients, register them, schedule appointments, and coordinate with clinical teams to ensure smooth operations. You will verify demographics and insurance, obtain authorizations, collect payments, and maintain accurate patient records with strict confidentiality.

The role requires excellent communication, attention to detail, and the ability to manage multiple tasks in a fast-paced setting while upholding patient care standards.