Night Shift Patient Access & Scheduling Specialist

Great River Health Systems; United States; On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Competitive base pay

Health, Dental and Vision plans

Paid time off (PTO)

Education Assistance Program

Employee Assistance Program

Job summary

Great River Health Systems seeks a Patient Access Associate to be the first point of contact for patients, families, and visitors. You will register patients, schedule appointments, verify demographics and insurance, and collect payments in a fast-paced hospital setting.

This role requires attention to detail, excellent communication, confidentiality, and ability to coordinate with clinical teams while delivering outstanding customer service.

Qualifications

• High school diploma or GED preferred.
• Less than 1 year of healthcare experience preferred.

Responsibilities

• Register patients efficiently and accurately, collecting all necessary personal and medical information.
• Schedule patient appointments and coordinate with clinical teams to optimize workflow.
• Verify demographics and insurance details, obtain prior authorizations and verify benefits.
• Collect and process payments, including co-pays and balances.
• Handle incoming calls and direct to appropriate department.

Skills

Customer service

Registration

Scheduling

Insurance verification

Data entry accuracy

Education

H.S. Diploma or GED

Tools

EMR / EHR system

Billing/claims software

Job description

Great River Health Systems seeks a Patient Access Associate to be the first point of contact for patients, families, and visitors. You will register patients, schedule appointments, verify demographics and insurance, and collect payments in a fast-paced hospital setting.

This role requires attention to detail, excellent communication, confidentiality, and ability to coordinate with clinical teams while delivering outstanding customer service.