Patient Access Specialist II: Scheduling & Eligibility

Memorialhermann; Tigard (OR); On-site; USD 42,000 - 58,000; Full time

Job summary

Memorial Hermann is seeking a patient access scheduler to manage appointment scheduling, verify eligibility, and post payments. This role emphasizes accuracy, compliance with medical necessity, and clear communication with patients and care teams.

The ideal candidate has a High School diploma or GED and at least two years in a hospital or customer service setting, with strong typing and multitasking abilities. Join a team dedicated to compassionate, efficient care.

Qualifications

• Two years of experience in a hospital or customer service setting.
• Ability to multi-task.
• Proficient typing/keyboard skills.

Responsibilities

• Schedules patient appointments and enters information accurately.
• Obtains demographic, insurance and financial information.
• Explains forms to patients and obtains signatures.
• Verifies insurance eligibility and benefits.
• Posts payments and generates receipts.
• Maintains professional communication with staff, physicians and patients.
• Ensures medical necessity compliance and policy adherence.
• Supports department goals and ongoing professional development.

Skills

Multi-tasking

Typing

Customer service

Education

High School Diploma or GED

Job description

Memorial Hermann is seeking a patient access scheduler to manage appointment scheduling, verify eligibility, and post payments. This role emphasizes accuracy, compliance with medical necessity, and clear communication with patients and care teams.

The ideal candidate has a High School diploma or GED and at least two years in a hospital or customer service setting, with strong typing and multitasking abilities. Join a team dedicated to compassionate, efficient care.