Patient Access Specialist II — Compassionate Scheduling

Memorialhermann; Sugar Land (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Memorial Hermann is seeking an Hospital Access Clerk to schedule patient appointments, verify medical necessity, and post payments in a fast-paced healthcare setting.

The role requires strong attention to detail, ability to multi-task, and proficient typing; candidates should have a high school diploma or GED. Prior hospital or customer service experience is preferred, with a focus on accurate data entry and patient communication.

Qualifications

• Experience in hospital or customer service settings preferred
• Ability to multi-task in a fast-paced environment
• Proficient typing and keyboarding skills

Responsibilities

• Schedule patient appointments and enter information accurately
• Verify eligibility and medical necessity, post payments
• Explain forms and obtain signatures from patients or guarantors
• Collaborate with physicians, staff, and insurance companies to ensure smooth workflow
• Adhere to policies, protect patient information, and support department goals

Skills

Hospital experience

Customer service

Multi-tasking

Typing skills

Education

High School Diploma or GED

Job description

Memorial Hermann is seeking an Hospital Access Clerk to schedule patient appointments, verify medical necessity, and post payments in a fast-paced healthcare setting.

The role requires strong attention to detail, ability to multi-task, and proficient typing; candidates should have a high school diploma or GED. Prior hospital or customer service experience is preferred, with a focus on accurate data entry and patient communication.