Patient Access Specialist II: Scheduling & Payments

Memorial Hermann Health System; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Memorial Hermann Health System is seeking an inpatient/outpatient Patient Access/Appointment Scheduler to manage patient appointments, verify medical necessity, and post payments. The role requires accurate data entry, strong communication with patients, and adherence to policy during the patient visit.

Qualifications include a high school diploma or GED (preferred) and 2 years of hospital or customer service experience, with good multi-tasking and typing skills.

Qualifications

• Two years of experience in a hospital or customer service setting.
• Ability to multi-task.
• Proficient typing/keyboard skills.

Responsibilities

• Schedules patient appointments and enters required information in the computer system.
• Verifies insurance eligibility and benefits and collects patient information.
• Posts payments in the computer system and generates receipts.
• Explains forms to patients/guarantors and obtains signatures.
• Communicates with physicians, staff, and patients to ensure smooth front-end operations.

Skills

Multi-tasking

Typing

Customer service

Education

High School Diploma or GED

Job description

Memorial Hermann Health System is seeking an inpatient/outpatient Patient Access/Appointment Scheduler to manage patient appointments, verify medical necessity, and post payments. The role requires accurate data entry, strong communication with patients, and adherence to policy during the patient visit.

Qualifications include a high school diploma or GED (preferred) and 2 years of hospital or customer service experience, with good multi-tasking and typing skills.